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IT Support Services

IT Support Services Hourly

NPA Media Group Australia IT Support hourly rate.
The rate is charged per 15 min increments.

Support Call out Fixed Cost

Fixed Price support call out, for onsite support requirements

Printer Installation - On site

Unbox and install your printer onto your network
Setup your printer on your PC /Notebook
Setup scan to email / scan to folder services

PC - Tune Up - Remotely

We will Remote into your computer and complete routine maintenance on your computer or notebook.
Optimise startup and shutdown.
Install Windows updates.
Update Software.
Cleanup quick launch and taskbar.
Remove unwanted programs and trialware.
Complete Security, malware and Antivirus checks.
*Price per PC

PC - Tune Up - Onsite

We will review your computer and complete routine maintenance on your computer or notebook.
Optimise startup and shutdown.
Install Windows updates.
Update Software.
Cleanup quick launch and taskbar.
Remove unwanted programs and trialware.
Complete Security, malware and Antivirus checks.
*Price per PC

PC - Installation services

Computer Installation, including preparation of system, software installation, data transfer, on site setup and testing

PC - Wipe and Factory Reset - No Migration

We will wipe your computer, complete review and clean of the hardware. Complate a fresh installation of Windows.
No Data will be kept on the device
This option is great if you want to onsell your Device or have a fresh start.
*Price per PC

PC - Migration services

We will migrate the data from your old computer to your new computer for you.

PC - Wipe and Factory Reset - Data Migration

We will wipe your computer, complete review and clean of the hardware. Complate a fresh installation of Windows.
Backup and restore of your documents and software*
This option is great if you want to onsell your Device or have a fresh start.
*Price per PC
*Customer to provide correct licening for customer required.
* Additional charges may apply if new software licnsing is required. (you will be informed Prior to the start of the job)